Frequently asked questions

What are your pieces made of?

Three materials: 925 sterling silver, 18K solid gold (750), and 18K gold plated over sterling silver. See our Materials & Care page for details.

What is the difference between 18K solid gold and gold plated?

18K solid gold is gold throughout (750/1000) — precious and long-lasting, made to order. Gold plated is a layer of 18K gold over sterling silver: the same warm look at a more accessible price, with plating that softens gradually over time.

What ring sizes do you offer?

Rings are available in EU sizes 48–66.

Are pieces made to order?

Some pieces — including solid gold — are made to order. Please allow additional time for these, or contact us for current lead times.

Where do you ship, and how long does it take?

We ship from Norway with Posten (within Norway) and DHL (international). For regions, delivery times and costs, see our Shipping Policy.

What is your return policy?

Returns follow Norwegian consumer law, including the 14-day right of withdrawal. See our Refund Policy for full terms.

How do I care for my jewellery?

Polish softly with a dry cloth, keep pieces dry, and avoid perfume and chemicals. Full guidance is on our Materials & Care page.